FREE SHIPPING FOR SUBSCRIPTIONS!

FAQ


HOW DOES IT WORK?

Here’s how it works:

  1. Sign Up to and tell us your style and size preferences.

  2. Get your Beau bag conveniently delivered to you with FREE SHIPPING every month! 

  3. Donate! Post a photo on your Instagram account showing our product(s) and/or Beau Bag. Remember to use hashtag #subscriptiononamission in your caption and we will donate a pair!


WHAT MONTH WILL MY SUBSCRIPTION START?

Subscribe before the 15th of the month to receive that month's undies. If you subscribe on a date after the 15th, your subscription will start the following month. 


WHEN CAN I EXPECT MY BEAU UNDIES?

Shipments are made during the last two weeks of the month. It takes approximately 2-5 business days to deliver after we prepare and ship your Beau Bag. We will send you an email confirmation with tracking information to keep you updated!  


WHEN WILL I BE BILLED?

When you sign up for a subscription, you are quoted, but not billed yet. Subscriptions are billed on the 15th of every month.
One-time purchases are billed upon checkout. 


CAN I CHANGE MY STYLE OR SIZE PREFERENCE?

Yes! You can make changes to your subscription starting on the 1st through the 14th of every month. After orders close for the month on the 15th, changes to that month's order cannot be made. Contact us at support@beauundies.com if you need further assistance. 


CAN I SKIP A MONTH?

Yes! If you want to skip a month, just log into your account between the 1st and the 14th day of the month, and select skip a month under the "My Account'" link. Your subscription will resume the following month.


CAN I CANCEL?

We would hate to see you go, but if you want to cancel, you can stop your subscription - no strings attached! Just log into your account on the 1st through the 14th day of the month, and select "Cancel" under the "My Account'" link to cancel that month's order as well as all future month's orders.
If you'd like to resubscribe at any time, simply log in between the 1st and 14th day of the month and change your status to "Active".


DO I HAVE TO BE HOME TO GET MY DELIVERY?

Nope. We deliver via USPS and do not require signature, so you don’t need to be home.


WHAT ABOUT SHIPPING?

It’s FREE for all Domestic Shipping in the US! 

International orders will be charged a $10 flat fee. 


WHY WAS MY SUBSCRIPTION RENEWED?

Beau Undies Monthly Beau Bag is a recurring monthly subscription that will charge the subscription cost on a monthly basis unless you skip a month, or cancel your subscription for that month's order. 


DOES BEAU UNDIES GIVE BACK?

YES! We understand that underwear is a necessity to ALL people, not just the fortunate. That’s why we pledge to donate a pair of undies for every Instagram post tagged with our hashtag #subscriptiononamission! So don’t forget to post with our hashtag!

Please Note: Photo tagged with #subscriptiononamission must include Beau Undie products or packaging to be a valid entry.