FAQ

HOW DOES IT WORK?

Here’s how it works:

  1. Sign Up to and tell us your style and size preferences.

  2. Get your Beau bag conveniently delivered to you every month! 

  3. Donate! Post a photo on your Instagram account showing our product(s) and/or Beau Bag. Remember to use hashtag #subscriptiononamission in your caption and we will donate a pair!

 

WHAT MONTH WILL MY SUBSCRIPTION START?

Subscribe before the 15th of the month to receive that month's undies. If you subscribe on a date after the 15th, your subscription will start the following month. 

 

WHEN CAN I EXPECT MY BEAU UNDIES?

Shipments are made during the last two weeks of the month. It takes approximately 2-5 business days to deliver after we prepare and ship your Beau Bag. We will send you an email confirmation with tracking information to keep you updated!  

 

WHEN WILL I BE BILLED?

Subscriptions are billed on the 15th of every month. One-time purchases are billed upon checkout, including gift subscriptions.

 

CAN I CHANGE MY STYLE OR SIZE PREFERENCE?

Yes! You can make changes to your subscription by logging into your account. Contact us at support@beauundies.com if you need assistance. 

 

CAN I SKIP A MONTH?

Yes! If you want to skip a month, just log into your account and select skip a month under the future subscription date of your choice.

 

CAN I CANCEL?

We would hate to see you go, but if you want to cancel, you can stop your subscription - no strings attached! Just log into your account to cancel! Email support@beauundies.com if you need assistance. 

 

DO I HAVE TO BE HOME TO GET MY DELIVERY?

Nope. We deliver via USPS and do not require signature, so you don’t need to be home.

 

WHAT ABOUT SHIPPING?

Shipping is calculated based on where you are in the US! International shipping is a flat rate of $15.

 

WHY WAS MY SUBSCRIPTION RENEWED?

Beau Undies Monthly Beau Bag is a recurring monthly subscription that will charge the subscription cost on a monthly basis unless you skip a month, or cancel your subscription for that month's order. 

 

DOES BEAU UNDIES GIVE BACK?

YES! We understand that underwear is a necessity to ALL people, not just the fortunate. That’s why we pledge to donate a pair of undies for every Instagram post tagged with our hashtag #subscriptiononamission! So don’t forget to post with our hashtag!

Please Note: Photo tagged with #subscriptiononamission must include Beau Undie products or packaging to be a valid entry.